Shipping Policy

At FROSTR, we’re committed to getting your cold plunge system to you as quickly and efficiently as possible—no hidden fees, no surprise charges, and absolutely no hassle.

Shipping Details

• Shipping is 100% free for our UAE & USA Customers—always.

• There are no import fees, customs duties, or additional taxes. What you see at checkout is exactly what you pay.

• Your order will be processed within 1–3 business days of confirmation.

Estimated Delivery Time

• Typical delivery time ranges between 5–12 business days.

• In rare cases, delivery may take up to 15 days due to carrier delays or remote location logistics.

• If your order has not arrived after 15 days, please contact us immediately and our team will investigate and resolve the issue promptly.

Tracking Information

You’ll receive a tracking number as soon as your order ships. You can monitor your shipment status at any time through our tracking portal.

Questions?
We’re here to help. Reach out to our support team via support@gofrostr.com